top of page

Frequently Asked Questions treatments
 

General - FAQ's 

Q: Can I have more than one treatment in the same appointment?

A: Sometimes, yes. Certain treatments can be safely combined to create a more comprehensive treatment, while others should be performed separately to allow the skin adequate time to recover. For example, some of our treatments combine professional peeling with microneedling, while other combinations may increase the risk of irritation or compromise the skin barrier. Your practitioner will assess your skin and determine whether combining treatments is appropriate. More treatments do not necessarily mean better results.

Q: How long should I wait between treatments?

A: There is no universal timeframe because it depends on the treatments performed and how your skin responds. Some professional protocols can be repeated at relatively short intervals, while treatments such as microneedling and stronger resurfacing treatments may require longer recovery periods. Your practitioner will recommend the appropriate treatment interval based on your individual skin and the manufacturer’s professional protocol.

Q: Can I have a treatment if I’m using retinol?

A: Potentially, but retinol and prescription retinoids may need to be paused before certain treatments. The required timeframe varies depending on the treatment and the type of retinoid you use. For example, the current professional PRX-T33 instructions specifically state that topical retinoic acid/isotretinoin should be discontinued 7 days before treatment.  Peels and microneedling may also require you to temporarily stop retinoids and exfoliating acids. Please don’t stop a prescription medication without speaking to your prescribing clinician. Instead, tell us exactly what you are using and we will advise you on treatment suitability.

Q: Can I have a treatment before a holiday?

A: Yes, but the timing is important. We generally recommend booking professional skin-renewal treatments sufficiently in advance of holidays, particularly if you are travelling somewhere sunny. Peels and other resurfacing treatments can temporarily increase sensitivity, and diligent sun protection is particularly important afterwards. PRX-T33 is designed without visible peeling, but WiQo still recommends a personalised protocol and appropriate ongoing skincare.  If you have a holiday approaching, please tell us when you are travelling so we can recommend the safest treatment and timing. We do not recommend having a new or potentially intensive treatment immediately before a holiday.

Q: Can I have a treatment before a holiday?

A: Yes, but the timing is important. We generally recommend booking professional skin-renewal treatments sufficiently in advance of holidays, particularly if you are travelling somewhere sunny. Peels and other resurfacing treatments can temporarily increase sensitivity, and diligent sun protection is particularly important afterwards. PRX-T33 is designed without visible peeling, but WiQo still recommends a personalised protocol and appropriate ongoing skincare.  If you have a holiday approaching, please tell us when you are travelling so we can recommend the safest treatment and timing. We do not recommend having a new or potentially intensive treatment immediately before a holiday.

Q: Can I wear makeup after my treatment?

A: This depends on the treatment. Following some professional peels, we recommend allowing the skin time to settle before applying makeup. For BioRePeelCl3, post-treatment protocols commonly recommend avoiding makeup for approximately 24 hours, although your individual instructions will take precedence. Following microneedling, the timeframe may be different. Your practitioner will tell you exactly when you can safely resume makeup following your treatment.

Q: When will I see results?

A: This varies between treatments and between individuals. Some treatments can produce an immediate improvement in the appearance of radiance, hydration, smoothness or firmness, while other results develop progressively as the skin renews. For example, WiQo describes PRX-T33 as providing visible improvements from the first session, with progressive improvement through an appropriate treatment programme. With TOSKANI treatments, results depend on the specific protocol and the individual’s clinical response.  Your practitioner will explain what you can realistically expect from your chosen treatment.

Q: How long do results last?

A: There isn’t one set duration that applies to every treatment. Results are influenced by your skin condition, age, lifestyle, sun exposure, homecare routine and whether you complete a recommended treatment programme. Professional treatments are designed to improve the appearance and condition of your skin, but they don’t stop the natural ageing process. A personalised maintenance programme and appropriate homecare can help support your results over time.

Q: Do I need a course of treatments?

A: Not always. Some clients may benefit from a single treatment for a specific concern or to give their skin a refresh. For concerns such as pigmentation, congestion, texture, acne scarring or visible signs of ageing, a course of treatments may provide more progressive results. Your practitioner will recommend a treatment schedule based on your skin rather than automatically recommending a fixed number of sessions.

Q: What happens if my skin reacts after treatment?

A: Some temporary redness, warmth, tightness, dryness, tingling or mild peeling can be an expected response following certain treatments. However, significant or unexpected reactions should always be reported to Skinologé. Please don’t try to treat a reaction yourself with strong active skincare. Contact us so we can assess your symptoms and advise you appropriately. TOSKANI’s professional guidance similarly recommends evaluating a skin reaction and adjusting or discontinuing treatment where appropriate.  If you experience severe swelling, blistering, significant pain, difficulty breathing or another serious reaction, seek urgent medical attention.

Q: Can men have these treatments?

A: Absolutely. All of our treatments are available to suitable clients regardless of gender. Skinologé treatments are selected according to skin condition, concerns and treatment goals, rather than gender. Men can benefit from professional treatments for concerns including congestion, acne, pigmentation, uneven texture, signs of ageing, dehydration and loss of firmness.

Q: Can I have treatments if I have sensitive skin?

A: Potentially, yes. Having sensitive skin does not automatically mean that professional treatments are unsuitable. However, treatment selection and intensity need to be carefully considered. Your practitioner will assess your skin barrier, sensitivity, current skincare and treatment history before recommending a treatment. Some treatments may be suitable with modifications, while others may need to be postponed until the skin barrier is healthy. TOSKANI also advises that suitability for sensitive skin should be assessed individually, including appropriate testing where recommended. 

Q: How do I know which treatment is right for my skin?

A: Every treatment begins with a professional consultation and skin assessment. Your practitioner will consider your skin type, condition, concerns, sensitivity, current skincare and treatment history before recommending the most appropriate treatment. We believe in personalised skin health rather than a one-size-fits-all approach.

Q: How many treatments will I need?

A: This depends on the treatment, your skin condition and your individual goals. Some clients notice an improvement following one treatment, while a course may be recommended for progressive results. Your practitioner will advise you on the most appropriate treatment plan during your consultation.

Q: Will I peel after my treatment?

A: Not necessarily. Each treatment behaves differently. PRX-T33 and PRX-PLUS are designed to work without the typical visible peeling associated with conventional chemical peels. BioRePeelCl3 BODY is a professional peeling treatment and the skin’s response can vary between individuals. Your practitioner will explain what to expect following your specific treatment.

Q: Why is a consultation important?

A: Professional skin treatments should be selected according to the condition of your skin, not simply your skin type. At Skinologé, every treatment is approached individually so that we can select the most appropriate treatment, intensity and combination for your skin. Your skin. Your concerns. Your personalised Skinologé treatment plan. At Skinologé, we believe… The best treatment isn’t necessarily the strongest treatment  it’s the treatment that’s right for your skin. Every treatment begins with understanding your skin, your concerns and your goals. Our aim is to create a personalised treatment plan that supports healthy, resilient and beautiful skin over time.

Q: Is there any downtime?

A: Downtime varies depending on the treatment and individual skin response. PRX-T33 and PRX-PLUS are designed as low-downtime treatments, while acid peels and combination treatments may produce temporary redness, sensitivity, dryness or peeling. You will receive personalised aftercare following your treatment.

Before & after treatment - FAQ's 

Q: What should I tell my practitioner before treatment?

A: Please disclose:

  • Current skincare products

  • Retinoids and exfoliating acids

  • Prescription medication

  • Recent aesthetic treatments

  • Waxing or shaving

  • Recent sun exposure

  • Known allergies or sensitivities

  • Any relevant medical conditions

 

This information allows your practitioner to assess suitability and adapt your treatment appropriately.

Q: Should I stop my skincare before treatment?

A: Depending on your treatment, you may need to temporarily discontinue certain active ingredients such as retinoids or exfoliating acids. You will receive specific pre-treatment instructions for your chosen treatment. Your practitioner will recommend the appropriate treatment interval based on your individual skin and the manufacturer’s professional protocol.

Q: What skincare should I use after treatment?

A: Your post-treatment routine should focus on gentle cleansing, hydration, barrier support and appropriate SPF. Avoid introducing new or potentially irritating active ingredients until your practitioner advises that your skin is ready.

Q: Can I exercise or use a sauna after treatment?

A: Some treatments require you to temporarily avoid strenuous exercise, saunas, steam rooms, swimming and excessive heat. Your practitioner will provide treatment-specific aftercare instructions.

Q: Do I ​need SPF after my treatment?

A: Yes. Daily broad-spectrum SPF is an important part of maintaining healthy-looking skin and protecting against UV exposure, particularly following professional exfoliating and skin-renewal treatments.

Perfect Glow Eye Contour Peel FAQs

Q: What is the Perfect Glow Eye Contour Peel?

A: TOSKANIMED Perfect Glow is a professional chemical peel specifically formulated for the delicate eye contour area. It is designed to provide controlled superficial exfoliation while helping improve the appearance of dark circles, uneven pigmentation, fine lines, wrinkles, puffiness and loss of firmness.

Q: Is it safe around the eyes?

A: Perfect Glow has been specifically formulated for professional use around the eye contour and is described by TOSKANIMED as dermatologically and ophthalmologically tested. It must only be applied within the manufacturer’s specified treatment area and according to the professional protocol.

Q: Will the eye area peel?

A: The response varies from person to person. Your practitioner will explain the expected response and aftercare following treatment.

 

TOSKANI Duosomal Acid FAQs

Q: What are TOSKANI Duosomal Acids?

A: TOSKANI Duosomal Acids are professional liposomal acid peels using Duosomal Technology, which combines free and liposomal forms of the active acid to provide a progressive and targeted approach to skin renewal.

Q: Which Duosomal Acid is right for my skin?

A: The formulation is selected according to your individual skin concerns.

Salisome Duo — Salicylic Acid

Ideal for oily, congested and blemish-prone skin.

Glycosome Duo — Glycolic Acid

Focused on skin renewal, texture and the appearance of fine lines.

 

Lactisome Duo — Lactic Acid

Particularly suited to dehydrated, dull or lacklustre skin.

 

Mandesome Duo — Mandelic Acid

Focused on uneven skin tone and the appearance of pigmentation.

Q: Can TOSKANI Duosomal Acids be combined with microneedling?

A: Selected Duosomal Acid treatments may be combined with microneedling and hyaluronic acid where appropriate. However, this is not suitable for every client or every skin condition. Suitability and treatment sequencing will be determined during your consultation.

Facials - FAQ's 

Q: How often should I have a facial?

A: For most skin types, every 4–6 weeks is ideal. This aligns with the skin’s natural cell turnover and helps maintain healthy, glowing skin.

Q: Will a facial make me break out?

A: Some people experience a mild purge as impurities surface, but this usually settles quickly, leaving your skin clearer.

Q: Are facials suitable during pregnancy?

A: Many gentle facials are safe, but we avoid strong acids, retinoids, and electrical treatments. Let us know if you’re pregnant so we can tailor your facial safely.

Q: How should I prepare for my appointment?

A: Arrive with clean skin and avoid harsh exfoliants, retinoids, or sun exposure for 24 hours beforehand.

Dermaplaning - FAQ's 

Q: Will dermaplaning make my hair grow back thicker?

A: No, the fine vellus hair ('peach fuzz') grows back at the same rate and texture.

Q: Is dermaplaning painful?

A: Not at all! You’ll feel gentle scraping, but it’s comfortable and doesn’t require downtime.

Q: How often can I have dermaplaning?

A: Every 4–6 weeks is common to maintain smooth, radiant skin.

Q: Can dermaplaning cause cuts?

A: When performed by a trained professional, cuts are rare. We use a sterile blade and precise technique.

 

 

 

Microneedling - FAQ's 

Q: What is microneedling?

A: Microneedling is a professional skin-renewal treatment that uses fine needles to create controlled microchannels in the skin, stimulating the skin’s natural healing response. It can be used to improve the appearance of texture, fine lines, enlarged pores, acne scarring and overall skin quality.

Q: Can microneedling be combined with other treatments?

A: Depending on the treatment and your skin condition, microneedling may be combined with selected professional products such as hyaluronic acid. Other chemical peels and active treatments may require appropriate spacing rather than being performed during the same appointment. Your practitioner will advise you on the safest treatment combination.

Q: What does microneedling do?

A: It creates tiny, controlled micro-channels in the skin to boost collagen, smooth texture, and improve scars, pores, and fine lines.

Q: Is it painful?

A: no although the T zone area can be sensitive ,but most people find it very tolerable.

Q: How many sessions will I need?

A: A course of 3–6 sessions, spaced 4–6 weeks apart, is typically recommended for best results.

Q: Is there downtime?

A: Expect redness for 24–48 hours. Makeup should be avoided for a day or two while the skin heals.

Biorepeel - FAQ's 

Q: What is BioRePeel?

A: It’s a gentle but effective chemical peel that exfoliates dead skin cells, brightens tone, and stimulates new collagen — with little to no downtime.

Q: How soon will I see results?

A: Many notice a glow after the first treatment, with cumulative improvements after a course of 4–6 sessions.

Q: Does BioRePeel hurt?

A: You may feel mild tingling or warmth, but it’s generally very comfortable.

Q: Can I combine BioRePeel with other treatments?

A: Yes, it pairs well with facials or dermaplaning (when done in the correct order) but should be spaced appropriately from microneedling or laser.

bottom of page